Information you provide
We do not gather any personal information from you until you place an order, and then only what is needed to process your order quickly and efficiently. This includes your name, address, phone number and e-mail address in case we should need to contact you. We also need your credit card type, number, and expiration date. When we ask for this information, it will always be on a secure web page see Security, completely protected from the outside world by the latest encryption technology. There is no safer way to order!
When you place an order we will automatically add you to the mailing list to receive our catalog. Should you not want to receive future catalogs in the mail, just contact us by e-mail or phone. (You may receive a couple of catalogs before the mailing stops).
We may share only your name and mailing address with other quality companies whose products might interest you. If you would prefer us not to share your name and mailing address, please contact us and let us know.
We will not share or sell your phone number to anyone. We also will not sell your e-mail address to anyone.
What we use the information for
We will use the e-mail address you give us to send information about your orders, such as order confirmations and shipping status. Our Customer Service department may also use it to contact you regarding your account, such as if we have a question, or something to tell you about your order.
We may e-mail you special offers from time to time. If you do not want to receive these offers, please refer to the Unsubscribe/Opt-Out Policy below.
We may use third party contractors who can access our databases for the purpose of conducting repairs or upgrades to our computer system. We may also use third party service providers and give access to your personal information as part of the services they provide to us. We hold all such third parties to the same privacy standards to which we hold ourselves. We require these third parties to use and disclose your personal information only as necessary to perform their services.
As with most websites, we track which pages our visitors view and monitor traffic patterns in order to improve the way our website works. However, we do not correlate this information with data about individual users. We do break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser). This is one of the best tools we can use as we continually look for ways to make your web shopping experience easier, quicker, and more enjoyable.
Other Data Collection
We may collect data from or about you in other ways not specifically described in this policy. For example, you might contact us with a question. We maintain such data like other business records. All opinions, ideas, suggestions, and other feedback submitted through our website may be used by us, without any restriction and free of charge, and nothing contained in this policy shall limit or otherwise affect this.
We may also collect non-personally identifiable information such as the type of internet browser you are using, the type of computer operating system you are using, and the domain name of the website from which you linked into our website or an advertisement.
Please note that we will fully cooperate with any court order or other legal process and will provide your personal information to the extent required in any legal proceeding.
Information we do not collect
We do not collect any personal information, such as name, address, phone number or e-mail address, unless you provide it - usually as a necessary part of placing an order.
Unsubscribe / Opt-Out Policy
If you receive our electronic correspondence (including newsletters and announcements), each message will include instructions on how to "unsubscribe" or "opt-out" from that list. You may also e-mail or call us to modify your preferences and update any of your personal information. This does NOT opt you out of receiving e-mail correspondence about your orders.
This website may contain links to other websites that are not under our control. We are not responsible for the content or privacy practices of those sites, and we provide the links solely for the convenience and information of our visitors.
Consistent with the Federal Children's Online Privacy Protection Act (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13. If we discover that a child under the age of 13 has provided us with any personally identifiable information, we will delete that information from our system.
Everyone here at National values your business. If there is ever anything we can do to improve your shopping experience with us, we'd love you to e-mail or call.
We use the utmost care and the latest technology to ensure that your order information is kept safe and secure. Any time you need to fill in your name, address, or credit card information, you can be sure it is secure by looking for the symbol of a closed lock at the bottom of your Internet Explorer or Netscape window. You may also click on the Verisign logo for further assurance.
If you're interested in exactly how we handle security, here are some details: The web server is in a high-security building, and is protected by an external firewall, intrusion detection software, and up-to-date virus protection. We store only the minimum necessary customer information on our website, for the shortest time possible, and it is protected using high-level state-of-the-art encryption.
The ordering process uses only secure web-pages, (SSL, authenticated by Verisign, the gold standard in certifying authorities). Any sensitive data is transferred only in encrypted form, and all data transfers take place over a secure link.
Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our users.